Termeni si Conditii Terms & Conditions 📜

🏢 1. Identificarea Operatorului 1. Company Identification

Site-ul eaea.ro este operat de societatea identificata mai jos, denumita in continuare „EAEA", „Prestatorul" sau „noi". The eaea.ro website is operated by the company identified below, hereinafter referred to as "EAEA", "the Provider" or "we".

✅ 2. Acceptarea Termenilor 2. Acceptance of Terms

Prin accesarea site-ului, crearea unui cont sau achizitionarea unui abonament/serviciu, confirmati ca ati citit, inteles si acceptat acesti Termeni si Conditii. Daca nu sunteti de acord, va rugam sa nu utilizati serviciile noastre. By accessing the website, creating an account, or purchasing a subscription/service, you confirm that you have read, understood, and accepted these Terms & Conditions. If you do not agree, please do not use our services.

🤖 3. Serviciile Oferite 3. Services Provided

EAEA ofera ateliere educationale de robotica, electronica si inginerie, sub forma de abonamente lunare recurente sau sedinte individuale. Detaliile fiecarui plan (numar de sedinte, program, continut) sunt prezentate pe pagina de Abonamente. EAEA provides educational robotics, electronics, and engineering workshops, offered as recurring monthly subscriptions or individual sessions. The details of each plan (number of sessions, schedule, content) are presented on the Subscriptions page.

Abonamentele la Atelierul de Circuite (platforma online) sunt guvernate de termenii lor proprii, publicati la Subscriptions to the Atelierul de Circuite (the online platform) are governed by their own terms, published at Termenii Atelieruluithe Workshop Terms.

💳 4. Preturi si Plata 4. Prices and Payment

• Toate preturile sunt exprimate in RON si sunt preturi finale. EAEA este neplatitoare de TVA conform art. 310 din Codul fiscal, deci preturile nu includ TVA. All prices are in RON and are final prices. EAEA is not VAT-registered under art. 310 of the Romanian Fiscal Code, so prices do not include VAT.
• Abonamentele sunt lunare si se reinnoiesc periodic pana la anularea de catre client. Subscriptions are monthly and renew periodically until cancelled by the customer.
• Plata online se efectueaza securizat prin procesatorul de plăți Stripe — card Visa/Mastercard. EAEA nu stocheaza datele cardului tau. Online payments are processed securely via the Stripe payment processor — Visa/Mastercard. EAEA does not store your card details.
• Pentru fiecare plata se emite factura, transmisa electronic pe email. An invoice is issued for each payment and sent electronically by email.

Detalii complete despre metodele de plata: Full details on payment methods: /metode-de-plata

↩️ 5. Dreptul de Retragere si Rambursare 5. Right of Withdrawal and Refund

In calitate de consumator, aveti dreptul de a va retrage din contract in termen de 14 zile, conform OUG 34/2014. Conditiile, exceptiile si procedura de rambursare sunt detaliate in As a consumer, you have the right to withdraw from the contract within 14 days, under Romanian Emergency Ordinance 34/2014. The conditions, exceptions, and refund procedure are detailed in Politica de Returthe Return Policy.

🤝 6. Obligatiile Clientului 6. Customer Obligations

Clientul (userul major) furnizeaza date corecte la inscriere, respecta programul stabilit si regulile de conduita din atelier si asigura prezenta userului inscris. Plata abonamentului se face la termenele comunicate. The customer (the adult user) provides accurate information at registration, observes the agreed schedule and workshop conduct rules, and ensures the enrolled user's attendance. Subscription payments are made by the communicated deadlines.

🔒 7. Protectia Datelor Personale 7. Personal Data Protection

Prelucrarea datelor cu caracter personal se realizeaza conform GDPR, asa cum este descris in Personal data is processed in accordance with GDPR, as described in Politica de Confidentialitatethe Privacy Policy.

⚖️ 8. Limitarea Raspunderii 8. Limitation of Liability

EAEA depune toate eforturile pentru calitatea serviciilor. Nu raspundem pentru intreruperi cauzate de forta majora sau de circumstante independente de vointa noastra. Atelierele se desfasoara sub supravegherea mentorilor, cu respectarea normelor de siguranta. EAEA makes every effort to ensure service quality. We are not liable for interruptions caused by force majeure or circumstances beyond our control. Workshops are conducted under mentor supervision, observing safety rules.

🛡️ 9. Solutionarea Litigiilor (ANPC / SOL) 9. Dispute Resolution (ANPC / ODR)

Eventualele reclamatii pot fi adresate direct la contact@eaea.ro. De asemenea, va puteti adresa Autoritatii Nationale pentru Protectia Consumatorilor (ANPC) prin platforma SAL — Any complaints can be addressed directly to contact@eaea.ro. You may also contact the Romanian National Authority for Consumer Protection (ANPC) via the SAL platform — anpc.ro/ce-este-sal — sau platformei europene de solutionare online a litigiilor (SOL) — — or the EU Online Dispute Resolution (ODR) platform — ec.europa.eu/consumers/odr.

📍 10. Legea Aplicabila si Modificari 10. Governing Law and Changes

Prezentii termeni sunt guvernati de legea romana. EAEA isi rezerva dreptul de a modifica acesti termeni, cu publicarea versiunii actualizate pe site. Litigiile se solutioneaza pe cale amiabila sau, dupa caz, de instantele competente din Romania. These terms are governed by Romanian law. EAEA reserves the right to amend these terms by publishing the updated version on the website. Disputes are resolved amicably or, where applicable, by the competent courts in Romania.